1. Who we are
Talewhim is an online shop for ebooks at talewhim.com. It is run by Peter Tah trading as Talewhim, Ballymaloe Road, Cork, P25 H9N4, Ireland. In these pages “we”, “us” and “our” mean Talewhim, and “you” means the person using the site or buying from it.
By placing an order or using the site you agree to these terms. If you don't agree, please don't buy from us. Our Privacy policy explains how we handle your personal data.
2. What we sell
We sell ebooks for download, as EPUB files, PDF files, or both, as shown on each book's page. We do not currently sell or post physical books. Descriptions, cover images and file sizes are there to help you choose. We take care to keep them accurate, but small differences can occur.
3. Prices, payment and tax
- Prices are in euros (EUR) and include VAT or similar sales tax where it applies to your purchase.
- You pay on a secure payment page run by Stripe. We never see or store your full card details.
- Where Stripe is the seller of record for your payment (this is shown at checkout as “Sold through Link”), Stripe collects and pays any VAT or sales tax due, sends your receipt, and applies its own terms and privacy notice to the payment. In that case the book itself is still provided by us under these terms.
- We may change prices at any time. The price you see at checkout is the price you pay for that order.
4. Delivery
Ebooks are delivered digitally. As soon as your payment is confirmed you can download your files from the confirmation page, and we email you a link so you can download again later. If you lose the email, use Resend my download links with the email address you used at checkout.
You are responsible for having a device and software that can open the files. Please download and keep your own copy soon after buying. We aim to keep download links working, but we cannot promise they will work forever.
5. Your licence to use an ebook
When you buy an ebook you get a personal, non-exclusive, non-transferable licence to keep it and read it for your own private use, on your own devices, and to make backup copies for yourself. You do not become the owner of the book or its copyright. Our ebooks are supplied without technical copy protection, and you must respect that trust. You must not:
- share, give away, lend, resell or upload a file, or your download link, to anyone else or to any public place;
- copy or change a book to sell it or to publish it in whole or in part;
- remove or hide copyright notices or other information in the file.
If you break these rules we may cancel your access to downloads, as well as using any legal rights we have.
6. Problems, refunds and your rights
If a file won't open, is damaged, or isn't what we described, email us and we will replace it or refund you. Please tell us your order details and what went wrong.
As a consumer you have legal rights when you buy digital content, including in some cases a right to cancel and rights if the content is faulty or not as described. These terms do not take those rights away. Where Stripe is the seller of record, cancellation and refund requests for the payment may also be handled by Stripe under its own rules and time limits.
If we or Stripe refund an order, access to its downloads ends, and the download links for that order will stop working.
7. Using the site
Please use the site lawfully and fairly. Don't try to break, overload or gain unauthorised access to it, to its storage, or to other people's orders, and don't use automated tools to copy the shop or its catalogue.
8. Ownership of the content
The books remain the property of their authors and publishers. The design of the site and everything on it other than the books belongs to us or our licensors, and you may not copy it without our permission.
9. Our responsibility to you
Nothing in these terms limits or excludes anything that the law does not allow us to limit or exclude, including your statutory consumer rights, liability for death or personal injury caused by negligence, or for fraud. Subject to that, we are not responsible for losses that were not a foreseeable result of our breaking these terms, and our total liability to you for any one order is limited to the price you paid for it. We are not responsible for delays or failures caused by events outside our reasonable control, such as problems with the internet, your device, or third-party services.
10. Changes to these terms
We may update these terms, for example if the law changes or we add new features. The date at the top shows when they were last changed. Changes apply to orders placed after that date; orders you have already placed stay under the terms that applied when you bought.
11. Governing law
These terms are governed by the laws of Ireland, and the courts of Ireland can deal with any dispute. If you are a consumer living elsewhere, you keep the protection of the mandatory consumer laws of the country where you live, and you may also bring a claim in your local courts.
Contact
Questions about this page? Email info@talewhim.com.